FAQ

Have questions? We’ve got answers.

Here you’ll find everything you need to know about SwissDTx — from setup and features to data security and pricing. If you don’t find what you’re looking for, our team is happy to help.

General Information

What is SwissDTx™?

SwissDTx™ is a digital platform for blended care — combining the human expertise of therapists with the flexibility of digital tools. It connects healthcare professionals and their patients to make therapy more continuous, data-driven, and accessible anywhere.

What are Digital Therapeutics (DTx)?

Digital therapeutics (DTx) are clinically validated software-based treatments designed to prevent, manage, or treat medical and psychological conditions. SwissDTx™ provides an evidence-based framework for therapists and researchers to deliver and evaluate such interventions.

How does blended care work?

Blended care merges in-person therapy with digital support. Patients use the SwissDTx™ app between sessions to complete exercises and track progress, while professionals monitor results through the Care Cockpit — creating one seamless, connected care experience.

Is my personal and medical data safe?

Yes. SwissDTx™ follows a strict privacy-first approach. All data is encrypted and stored in Switzerland under Swiss and EU data-protection standards (GDPR).

Where is the data stored?

All services and servers are hosted in Switzerland. Upon request, data hosting can also be arranged in another country to comply with institutional or national requirements.

What do I need to use SwissDTx™?

A smartphone, tablet, or computer with a stable internet connection. No special hardware required.

For Healthcare Professionals & Researchers

Who can use SwissDTx™ professionally?

SwissDTx™ is designed for licensed healthcare professionals, clinics, universities, and research institutions aiming to integrate blended care or run decentralized clinical trials.

How does the Care Cockpit work?

The Care Cockpit is your therapist dashboard — a secure workspace where you can assign interventions, review results, and communicate with patients between sessions.

Can I use SwissDTx™ for clinical research?

Yes. SwissDTx™ supports decentralized and hybrid clinical trials. Researchers can collect anonymized data, deliver digital interventions, and visualize results in real time.

How can I access or export research data?

SwissDTx™ provides built-in analytics and export options for approved research projects, allowing institutions to evaluate outcomes and share anonymized insights.

How much does it cost to use SwissDTx™ or run a study?

Pricing depends on the number of licenses, project size, and data requirements. Contact us for a tailored proposal.

For Patients & Participants

How do I access the SwissDTx™ Patient App?

Your therapist or clinic provides your login and invitation. Once connected, you can use the app on iOS, Android, or directly via web browser.

Can I sign up on my own?

No - SwissDTx™ is available only through licensed professionals to ensure safe, guided use.

What can I do inside the app?

You can access exercises, psychoeducation, and assessments assigned by your therapist, track your progress, and communicate securely between sessions.

How does the app help during therapy?

It keeps you engaged between sessions, helps you practice new skills, and allows your therapist to track your progress — resulting in more efficient, personalized care.